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How to Use Google Business Messages to Interact With Your Customers?

Ever wondered how you can improve your customer relationship and communication with Google Business Message? If so, check out this article to find out!

Lead Acquisition: A Focus on Email

Lead Acquisition: A Focus on Email

Lets talk about Lead Acquisition throught Emails! Our experts, Yanis, Brian, and Mary-Ellen will walk you through the process of collecting email, making sure they are valuable, using them to get leads.

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How to Use Google Business Messages to Interact With Your Customers?

How to Use Google Business Messages to Interact With Your Customers?
September 21, 2022

Ever wondered how you can improve your customer relationship and communication with Google Business Message? If so, check out this article to find out!

Instagram Automation Tools: What Are They and Which Are the Best?

Instagram Automation Tools: What Are They and Which Are the Best?
September 19, 2022

Instagram Automation Tools are all the rage within the Instagram community. But, what are they, and which are the best? Check out this article to learn!

How To Invest In Customer Experience | IDETA

How To Invest In Customer Experience | IDETA
September 14, 2022

Now more than ever, pricing, product and customer experience are at the core of every brand strategy.

Best way to reply on Instagram

Best way to reply on Instagram
September 7, 2022

It is more than important to reply on Instagram for your audience to keep on interacting with you.

10 Easy Way To Increase Your Instagram Engagement In 2023

10 Easy Way To Increase Your Instagram Engagement In 2023
September 5, 2022

To boost your Instagram engagement, the ideal solution would be to engage naturally with your audience on a daily basis,

Chatbot vs voicebot: the pros and cons of two leading technologies | IDETA

Chatbot vs voicebot: the pros and cons of two leading technologies | IDETA
August 31, 2022

Chatbot vs voicebot: what are the pros and cons of these two leading technologies? Is it possible to shift from each other? Find out the answer

Social Media Negative Comments | IDETA

Social Media Negative Comments | IDETA
August 29, 2022

Dealing with social media negative comments can be a tricky task. We're here to help you deal with such comments and use them to your advantage!

Keys To Boost Your Customer Service On Social Media | Ideta

Keys To Boost Your Customer Service On Social Media | Ideta
August 24, 2022

Customer Service on social media has become one of the greatest concerns for brands. Indeed to maintain good customer relationships with their customers

Free WhatsApp Chatbot Builder | IDETA

Free WhatsApp Chatbot Builder | IDETA
August 22, 2022

By using a free WhatsApp chatbot, you could be able to manage all kinds of sales leads or answer questions from your clients.

Use of chatbots around the world | Ideta

Use of chatbots around the world | Ideta
August 17, 2022

The reason why chatbots are so widely used is the reliance on speed, the trust and the easier communication.

Smart Back to School Tools for Entrepreneurs

Smart Back to School Tools for Entrepreneurs
August 15, 2022

With this list of the essential tools for entrepreneurs, you will start with the right insights to grow.

Sentiment Analysis on Social Media | IDETA

Sentiment Analysis on Social Media | IDETA
August 10, 2022

Want to learn more about Sentiment Analysis on Social Media and how you can use it? If you do, then stick with us and learn about all of that and more!

Why Use Chatbots In Your Business | Top 9 Reasons | Ideta

Why Use Chatbots In Your Business | Top 9 Reasons | Ideta
August 8, 2022

The first benefit of a chatbot is that it can work 24 hours a day, 7 days a week

How to Use a Chatbot for Instagram to Boost Your Customer Service and Sales?

How to Use a Chatbot for Instagram to Boost Your Customer Service and Sales?
August 3, 2022

Want to improve your business by boosting sales and providing excellent customer services? Then chatbot for Instagram is for you! Read on to find out more!

How to Improve Student Experience with an AI Chatbot College

How to Improve Student Experience with an AI Chatbot College
August 1, 2022

chatbot college can improve the student experiences in answering frequently asked questions of them in a few seconds.

Why You Should Use a Chatbot for Customer Experience? | Ideta

Why You Should Use a Chatbot for Customer Experience? | Ideta
July 27, 2022

By putting an emphasis on customer experience, companies are building trust between them and their potential customers.

Top 10 of AI Chatbots to Improve Lead Generation in Real Estate | Ideta

Top 10 of AI Chatbots to Improve Lead Generation in Real Estate | Ideta
July 25, 2022

If you want to find the best tools for lead generation in real estate, this article is for you! So, stick with us and learn how you can grow your business.

Why Have Live Chat instead of Phone Support? | Ideta

Why Have Live Chat instead of Phone Support? | Ideta
July 20, 2022

A live chat with chatbots can be created with specific traits or imagery to promote the company, or simple click-to-call buttons can be added

The importance of using a VPN for social media users | Ideta

The importance of using a VPN for social media users | Ideta
July 18, 2022

When you use a VPN for social media, you can keep your identity and location hidden from hackers and government spies.

Best Digital Tools for small business | Top 10 products for a small business owner | Ideta

Best Digital Tools for small business | Top 10 products for a small business owner | Ideta
July 13, 2022

Check out our list of digital tool for small business to have. These tools will make the difference in the work-life organization!

How to build your OAuth2 Google in a few minutes ? | Ideta

How to build your OAuth2 Google in a few minutes ? | Ideta
July 11, 2022

You will need to use the Google OAuth 2.0 flow. This allows you to interact with Google Services in the name of your customers.

Benefits of Using a Website with AI

Benefits of Using a Website with AI
July 6, 2022

One of the best ways to offer stellar customer service via a website is to tailor it to the needs of your target audience by using a website with AI.

Use of Chatbots for Real Estate

Use of Chatbots for Real Estate
July 4, 2022

Using a Chatbot for Real Estate allows real estate agencies to boost their customer interaction and satisfaction.

How to build Stripe Webhooks with no code ? | Ideta

How to build Stripe Webhooks with no code ? | Ideta
June 29, 2022

Put simply, a Stripe webhooks are a server where Stripe sends you important information as they happen.

IG Live Shopping | Ideta

IG Live Shopping | Ideta
June 27, 2022

IG Live Shopping is a great way to sell and promote products online. If you want to learn more about it and how it works, stick with us to find out!

A Few Tips on How to Build a Community in Social Media | Ideta

A Few Tips on How to Build a Community in Social Media | Ideta
June 22, 2022

Interactions with followers that lead to their loyalty, launching advertising campaigns to provoke virtual meetings with potential customers

Challenges In Chatbot Development | Ideta

Challenges In Chatbot Development | Ideta
June 20, 2022

Chatbots quickly found their way to the market. They carry a solid reputation hence the importance of chatbot development in companies strategies.

Chatbot for travel in the hotel industry | Ideta

Chatbot for travel in the hotel industry | Ideta
June 15, 2022

The plus side of a chatbot for travel: chatbots are not only just time-saving for users, but also for hotel employees. By delegating easily automated tasks to a chatbot, the employees have more time for other, more complex tasks.

Sentiment Analysis NLP

Sentiment Analysis NLP
June 13, 2022

If you want to learn all about Sentiment Analysis NLP and what it's used for, this article is for you. Read on to learn about all of that and more!

Top Tips from Marketing Experts to Boost Your Business Growth with Chatbots B2B

Top Tips from Marketing Experts to Boost Your Business Growth with Chatbots B2B
June 8, 2022

Here are some tips from the marketing experts on how chatbot B2B can accelerate your business growth to the next level.

Facebook Auto Replies- Free Tool | Ideta

Facebook Auto Replies- Free Tool | Ideta
June 6, 2022

The Facebook Auto Comment tool automatically send a replies to users who comments on your Facebook posts. It can replies directly to the user's comment!

How Chatbots Can Boost Your Customer Retention Rate?

How Chatbots Can Boost Your Customer Retention Rate?
June 1, 2022

Chatbots can help your boost your customer retention rate by helping them trust your brand. Install a chatbot to your website and every touch point.

Top 5 of Instagram Giveaway Pickers | Ideta

Top 5 of Instagram Giveaway Pickers | Ideta
May 25, 2022

If you're wondering what an Instagram giveaway picker is and how it works, this article is for you. Stick with us, and learn about all of that and more!

Chatbots for Ecommerce Websites: How to 10x Sales in 2023

Chatbots for Ecommerce Websites: How to 10x Sales in 2023
May 24, 2022

Chatbots in eCommerce or specifically in any business is an automated computer program that imitates human behavior and offers a personalized experience

Small Businesses Upgrades: 6 Changes You Need To Make Now

Small Businesses Upgrades: 6 Changes You Need To Make Now
May 9, 2022

Find out how you can upgrade small businesses in 2022. These six changes can improve your ROI and ensure better staff and customer satisfaction.

Top 5 Chatbots For Your Website To Boost Company Revenue | Ideta

Top 5 Chatbots For Your Website To Boost Company Revenue | Ideta
May 2, 2022

Chatbots versatility can truly boost your earnings by providing quick customer support. We found those Top 5 Chatbots for this purpose

When to Automate Customer Service and When Not To

When to Automate Customer Service and When Not To
April 25, 2022

You can save money on customer service with automation. If you want to know when to automate customer service and when not to, then read on!

Microsoft Teams Chatbot

Microsoft Teams Chatbot
April 18, 2022

Do you want to learn how to deploy your Microsoft Teams Chatbot in a few steps? Stick with us and you will find what you're looking for, and more!

Artificial Intelligence, Automation, And The Future Of Work

Artificial Intelligence, Automation, And The Future Of Work
April 11, 2022

There will be plenty of jobs for human beings in the future, but all of them will use machine learning, artificial intelligence, and AI to some degree

Best 7 AI Chatbots for Customer Service Performance

Best 7 AI Chatbots for Customer Service Performance
April 4, 2022

Let's dive in on the best AI Chatbots for Customer Service! We are going to go over each functionnalities and find the best.

What is NLP & how to use it

What is NLP & how to use it
March 28, 2022

What is NLP anyway? Well, it is the key ingredient to make chatbots more intelligent and let them learn from their interactions!

IVR Customer Service - Use Cases and Best Practices

IVR Customer Service - Use Cases and Best Practices
March 21, 2022

Customer service tools are getting more creative everyday. One such tool is IVR Customer Service, and if you want to know how - you can find out here!

Instagram Auto Reply tools: an easy introduction

Instagram Auto Reply tools: an easy introduction
March 17, 2022

Instagram auto reply tools are the newborn in the social marketing environment. In this article, we will focus on their main uses and functionalities

IVR in Banking - Is It Useful and Why Do Banks Use It?

IVR in Banking - Is It Useful and Why Do Banks Use It?
March 14, 2022

Want to know how IVR in banking works? Or why do banks use IVR systems in their daily operations? Look no further! You can find the answers you need here!

Smart IVR Introduction - What Is It and Why You Should Use It

Smart IVR Introduction - What Is It and Why You Should Use It
March 7, 2022

Many people think that all IVR systems are the same. We are here to tell you they're not, and to introduce you to the concept of Smart IVR.

IVR System - Everything You Need to Know About It and More

IVR System - Everything You Need to Know About It and More
February 28, 2022

Automating tasks has become extremely popular nowadays. Automation can be done an IVR System. How? Find out all about it here!

4 Ways Chatbots Can Automate Your Content Strategy

4 Ways Chatbots Can Automate Your Content Strategy
February 21, 2022

Automate your content strategy with a chatbot is quite easy! Here 4 ways a chatbot help you gain time with all your content strategy!

How to connect your chatbot to Stripe?

How to connect your chatbot to Stripe?
February 14, 2022

With a Stripe Chatbot you can enable clients to make paiement directly within the conversation! This can increase your conversion rate

5 tools you need to have in your toolkit to meet your lead generation goals

5 tools you need to have in your toolkit to meet your lead generation goals
February 7, 2022

Meeting your Lead Generation Goals can be hard if you don't have the right tools available...Let us show you 5 type of tools you need, and 15 tools to try!

10 Innovative Chatbots Examples from Top Brands

10 Innovative Chatbots Examples from Top Brands
January 31, 2022

Lets look at the Top 10 innovative Chatbots from different brands! Chatbots help to connect brands directly with users and generate leads & support.

Product Walkthrough | Everything You Need to Know

Product Walkthrough | Everything You Need to Know
January 24, 2022

Wondering what a product walkthrough is? Or if it is useful? This article will help you find out and learn everything you need about product walkthroughs!

Chatbot Support Tips and Tricks to Get Started On the Right Foot

Chatbot Support Tips and Tricks to Get Started On the Right Foot
January 17, 2022

Chatbot Support has become a vital part of the daily business for many companies. Wonder why? Well, stick with us and find out!

Customer Follow Up - Why Do It and How to Do It

Customer Follow Up - Why Do It and How to Do It
January 10, 2022

We've all heard of companies doing customer follow up regurarly. But, why do they do it? And, how do they do it? Well, wonder no more and find out here!

Facebook And Instagram Auto Liker Software

Facebook And Instagram Auto Liker Software
January 3, 2022

With this FREE Facebook auto liker tool, automatically like your fan's Facebook comments! This will make your online presence better!!

A conversational form converts much more. Statistics speak clearly

A conversational form converts much more. Statistics speak clearly
January 3, 2022

Conversational Form convert more than traditional web form and even multi-step form. The UX is way smoother via a conversational form, also called chatbot

Chatbot text to speech software:an introduction

Chatbot text to speech software:an introduction
December 27, 2021

Chatbot text to speech tools provide users with interesting functionalities and are particularly helpful in education and for visually impaired people

How To Automate Customer Activation

How To Automate Customer Activation
December 20, 2021

Customer activation is that 'aha!' moment when customers realize the benefits of your product, lets see how you can improve it and increase your sales!

How to Automate Customer Onboarding

How to Automate Customer Onboarding
December 13, 2021

Good customer onboarding is more than just sending a welcome email to your customers. It is all about building an ongoing relationship with them quickly

Chatbot Integrations - Tutorial for All Platforms

Chatbot Integrations - Tutorial for All Platforms
December 6, 2021

Connect your Ideta's chatbot everywhere with its scripts. With Ideta’s chatbot builder, you can make a chatbots in a few days and without coding

Guide To Automating Your Customer Retention

Guide To Automating Your Customer Retention
November 29, 2021

The goal of customer retention is to convert first-time buyers into repeat customers. It is a vital aspect of running a business

SaaS Onboarding Guide | A Detailed View Into the World of Onboarding

SaaS Onboarding Guide | A Detailed View Into the World of Onboarding
November 22, 2021

Onboarding is crucial for every SaaS business. So, if you are a part of the SaaS world or want to be, this article is for you.

Marketing Automation Technology | Guide to Marketing Automation | Ideta

Marketing Automation Technology | Guide to Marketing Automation | Ideta
November 17, 2021

Marketing automation is one of the most important ways to optimize your marketing efforts. It allows you to save time and money.

Why and how to build a chatbot for Line

Why and how to build a chatbot for Line
November 15, 2021

Line is a popular social network in Japan, Korea, Thailand. Building a chatbot for Line can be the right strategy to take your business in Far East Asia

SMS chatbot: the undervalued marketing tool

SMS chatbot: the undervalued marketing tool
November 10, 2021

Experience proves that an SMS chatbot can be an easy-to-build and effective marketing tool exactly because of its apparent flaws. Let’s discover why

NLP use cases: What is NLP used for?

NLP use cases: What is NLP used for?
November 8, 2021

NLP is a leading technology today. In this article, you are going to find a quick outlook on main NLP use cases by industry and NLP applications

What is Conversational AI?

What is Conversational AI?
November 3, 2021

Conversational AI technology makes it possible for chatbots and virtual agents to communicate with humans and answer queries in a human-like manner.

The main 3 ways of using AI for customer service

The main 3 ways of using AI for customer service
November 1, 2021

How using AI for customer service can enhance the user experience and the benefits for companies? Here is description of the 3 main ways AI can.

Advantages of Conversational AI for Your Business

Advantages of Conversational AI for Your Business
October 27, 2021

You've heard about AI. But, do you know about the advantages of conversational AI that can benefit your business? If not, you can read all about them here!

Bot Phone Calls | What Are They and How Can You Use Them

Bot Phone Calls | What Are They and How Can You Use Them
October 25, 2021

Bot phone calls were recently introduced to the market and are already making their mark. Let's find out what exactly are they and how can you use them!

Cons of Chatbots | Are They Really Worth Your While? | Ideta

Cons of Chatbots | Are They Really Worth Your While? | Ideta
October 20, 2021

There are good sides and there are bad sides to everything. Here, you can find out about the cons of chatbots and get to know their dark side!

Google My Business Messaging | A Beginners Guide

Google My Business Messaging | A Beginners Guide
October 18, 2021

Google My Business Messaging is a must-have, especially for small and local businesses. But, why is it a must and how can you set it up? Find out here!

Chatbot on Whatsapp | A Combination We Didn’t Know We Need

Chatbot on Whatsapp | A Combination We Didn’t Know We Need
October 13, 2021

You might strive towards better customer satisfaction. One way to do so is to utilize Chatbot on Whatsapp. Why this specific combination? Let’s find out!

Why chatbots fail? 7 common limitations of chatbots

Why chatbots fail? 7 common limitations of chatbots
October 11, 2021

Chatbots can fail, like any other technology. In this article, we are going to outline the seven main reasons why chatbot fail and the possible fixes

7 Benefits Of Custom Chatbot For Better Business Development

7 Benefits Of Custom Chatbot For Better Business Development
October 6, 2021

A Custom chatbot is your one-stop solution for fast, responsive, and 24/7 customer support. But its benefits stretch beyond just that...

Christmas Chatbot – Santa’s Newest Little Helper That Can Boost Sales

Christmas Chatbot – Santa’s Newest Little Helper That Can Boost Sales
October 4, 2021

It’s never too early to do some Christmas shopping. So, it’s the right time for you to learn about how a Christmas Chatbot can boost your Christmas sales!

Facebook Engagement Post Examples | Facebook Engagement Post Ideas | Ideta

Facebook Engagement Post Examples | Facebook Engagement Post Ideas | Ideta
September 29, 2021

A list of over 101 suggestions, tricks, and examples of Facebook engagement posts.Use them to craft great Facebook content

Viral Facebook Posts | Facebook Viral Post | Viral Post on Facebook | Ideta

Viral Facebook Posts | Facebook Viral Post | Viral Post on Facebook | Ideta
September 27, 2021

A Facebook Viral Post can make your company the newest Internet sensation in a matter of seconds. Here are the endless possibilities of after you go viral!

Everything You Need to Know About FAQ Chatbots

Everything You Need to Know About FAQ Chatbots
September 22, 2021

Learn all you need to know about FAQ chatbots including the different types of chatbots and their benefits. Easily answers user's questions!

How Can a Shopify Chatbot Boost Your Conversion Rates?

How Can a Shopify Chatbot Boost Your Conversion Rates?
September 20, 2021

A Shopify Chatbot can help you increase your sales and spread the word about your products. Here, you can learn how to boost your conversion rates with it.

13 tips for designing a great chatbot UI taken for the best chatbot UI examples

13 tips for designing a great chatbot UI taken for the best chatbot UI examples
September 15, 2021

Looking at good chatbot UI examples is a good way to learn chatbot UI design. Here comes my list of tips and tricks for an engaging conversational UX flow

Is an HR chatbot worth it?

Is an HR chatbot worth it?
September 13, 2021

Human resources can get from an HR chatbot substantial productivity and saving time improvements. But there are some limits that it is better to know before

Chatbot privacy and the law: how good design helps us avoid getting into troubles

Chatbot privacy and the law: how good design helps us avoid getting into troubles
September 8, 2021

A quick examination of chatbot privacy problems and the appropriate and the design solutions to address them that any kind of organization can implement

Engagement Questions for Facebook | Facebook Questions for Engagement | Ideta

Engagement Questions for Facebook | Facebook Questions for Engagement | Ideta
September 6, 2021

Asking questions is a tried and tested way to generate engagement in your Facebook Group or Page. Here comes 10 great ideas for good questions

Zapier & Chatbot | The Automation Power Couple of Today

Zapier & Chatbot | The Automation Power Couple of Today
September 3, 2021

Adding Zapier to your Chatbot is an excellent way to step up your game. It can help you create and maintain a competitive advantage in the market.

Chatbots for customer service: how can customer service chatbots improve it?

Chatbots for customer service: how can customer service chatbots improve it?
September 1, 2021

Why shift from humans to chatbots in customer service? The main advantages & benefits of a chatbot for customer service are explained for dummies.

Why Make a Squarespace Chatbot

Why Make a Squarespace Chatbot
August 30, 2021

If you’re interested in the characteristics and benefits of a Squarespace chatbot, make sure you continue reading our article!

Wix Chatbot | A Tool to Get Ahead of Competition in 2022

Wix Chatbot | A Tool to Get Ahead of Competition in 2022
August 24, 2021

With a Wix Chatbot, you can get ahead. We know that doing business online can be tricky. Competition is dense, and people are coming and going every day.

Whitelabel Chatbot: Why Switch to Customer Support Automation

Whitelabel Chatbot: Why Switch to Customer Support Automation
August 23, 2021

Whitelabel chatbot can offer your customers a personal, human-like chat experience, available 24/7. Brand your chatbot to your color!

Chatbot in Facebook Messenger | Best Chatbot Facebook Messenger | Ideta

Chatbot in Facebook Messenger | Best Chatbot Facebook Messenger | Ideta
July 21, 2021

If you’re looking to integrate a Chatbot Facebook Messenger, make sure you read our article to find out more about its benefits and how to implement it.

Why Do You Need a Call Center | Small Business Benefits

Why Do You Need a Call Center | Small Business Benefits
July 19, 2021

Today, it's essential you find a way to gain and maintain a competitive advantage. Here's how you can benefit from a call center small business!

How to Measure Facebook Engagement Rate | Facebook Engagement Rate | Ideta

How to Measure Facebook Engagement Rate | Facebook Engagement Rate | Ideta
July 14, 2021

You’re wondering how to measure engagement rate on Facebook? Make sure you continue reading our article to find out about calculating your engagement rate!

Why a restaurant chatbots can help you grow

Why a restaurant chatbots can help you grow
July 12, 2021

Chatbots can be a great asset for any kind of restaurant when they are used properly. Let us discover how to make the most of a restaurant chatbot

How Chatbots Healthcare Are Transforming the Industry

How Chatbots Healthcare Are Transforming the Industry
July 7, 2021

If you're wondering about the use of chatbots healthcare, their benefits, and the future of healthcare, make sure you keep on reading to find out more!

Chatbot Use Cases: What Bots Can Do for Different Industries

Chatbot Use Cases: What Bots Can Do for Different Industries
July 5, 2021

If you want to know what are the chatbot use cases in different industries and how they ease the working process, continue reading our article to find out!

6 ways a B2B chatbot can boost your marketing

6 ways a B2B chatbot can boost your marketing
June 28, 2021

How a B2B chatbot can boost your business? Here comes the top 6 reasons why business-to-business companies adopt chatbots and why you should too!

What is Dialogflow fulfillment (w/ examples)

What is Dialogflow fulfillment (w/ examples)
June 28, 2021

The Fulfillment webhook is one of the most complicated notion in Dialogflow. You need to understand the key concepts of Dialogflow: intents and entities.

What Is NLP for Chatbots and How Can You Use It?

What Is NLP for Chatbots and How Can You Use It?
June 21, 2021

NLP chatbots use AI. They learn and expand their knowledge from each interaction, better understanding the context and entirety of a message.

Why are chatbots so important for your marketing strategy?

Why are chatbots so important for your marketing strategy?
June 18, 2021

Chatbots are, and will, be a key factor of success in any marketing strategy in the future and the reason does not lay on cost-saving.

A quick and easy introduction to natural language processing

A quick and easy introduction to natural language processing
June 14, 2021

Natural language processing has what it takes to be the next tech revolution. Let us understand what it is, its uses, and its implications for organizations