We have done all the heavy lifting about managing a conversation with AI. Focus on your use case !
The main difficulty in an AI chatbot project is maintenance. Make sure you can easily improve your chatbot over time.
Use the data gathered to take action. Qualify a lead in your CRM ? Adding a product to the basket ? Sky is the limit !
In just a few days, we had a first version of the chatbot that we enhanced rapidly over time. Today, after 5 months live, more than 180 000 conversations were automated, reducing as much the pressure on our support team.
Ideta helped us build an HR chatbot, in order to automate the most frequent questions. The editor enables us to simply develop our use case with no line of code. We are very happy with the tool and our coworkers with the experience.