real time chat
made easy.

EASY TO USE, FULLY CUSTOMIZABLE

4,8 based on +6500 users

always be there for your customers

Boost customer satisfaction

and engagement

Customers always have questions, be ready to answer them. This will make them trust you and increase your customer engagement

Answer your customers fast

and efficiently

Answering your customers' queries via chat is faster than by email and easier than by phone. Customers can reach for you when they want to

Automate your

customer support

With AI you can automate parts of the conversation. This saves your support time, so they can concentrate on complex queries

who is it for?

E-commerce Websites

When customers have queries about a product they can get their answers fast and proceed to their purchase

SaaS Company

Software can be tricky to understand, you can explain your product directly to your customer and reassure them

Internal Use Cases

You can process HR requests, IT support and more throught the live chat. You can integrate the chat with all your internal tools

Landing Pages

Chatbots and LiveChats are very multipurpose. It can help your get better conversion rates. Contact us, to know more

Limited Life-Time Deal Offer

We partenered up with AppSumo to offer your a life-time deal for only $69!
Hurry up, its ending in a few days!
(don't worry, you still have 60 days to change your mind and get a complet refund, but we know you wont)‍

get the deal now!

Exclusive deal

Only FEW DAYS left! Hurry up!

CLEAN INTERFACE WITH MANY FEATURES

Assign conversations

to agents

Your support agents can easily assign multiples conversations to themselves or take over another one

Use pre-save answers

to reply fast

Save most used replies and simply click on it to respond to your customers. This saves time and keep answers consistent

Keep track of

conversations' data

See all the data users exchanged during the conversation, like email, names and more

Connect a chatbot to

automate conversations

Connect a chatbot and automate replies. This make you gain time and reduce your support agents' workload

What do our customers say ?

Ideta really helped us to make a chatbot that matches our design needs. As designers, we are very picky about the way any element on our chatbot will look. Only Ideta could achieve the result we wanted.

In just a few days, we had a first version of the chatbot that we enhanced rapidly over time. Today, after 5 months live, more than 180 000 conversations were automated, reducing as much the pressure on our support team.

Ideta helped us build an HR chatbot, in order to automate the most frequent questions. The editor enables us to simply develop our use case with no line of code. We are very happy with the tool and our coworkers with the experience.

real time chatmade easy.