Dialogflow is a development framework owned by Google for building AI powered chatbot. It uses NLP, a field in machine learning to process human language.
Dialogflow translate natural human language into data that machine can handle and then, respond to your customer accordingly. By using Dialogflow you can simulate natural conversation experiences with your customer and boost their engagement.
Customers always have questions, be ready to answer them. This will make them trust you and increase your customer engagement.
Answering your customers' queries via chat is faster than by email and easier than by phone. Customers can reach for you when they want to.
With AI you can automate parts of the conversation. This saves your support time, so they can concentrate on complex queries
"Ideta really helped us to make a chatbot that matches our design needs. As designers, we are very picky about the way any element on our chatbot will look. With Ideta we could easily achieve the result we wanted."Agathe Machavoine
"It really helped my business during lock down. I had many order taken via the chatbot and many questions have been asked by clients. They left their email address and I contacted them back."Adélaïde Bigot
"Developing a chatbot with Ideta is what coding should be: less a matter of syntax knowledge but the pure beauty of devising a structure that makes sense, with no logical error and with an economy of lines"Alexandre C.
"Ideta helped us build an HR chatbot, in order to automate the most frequent questions. The editor enables us to simply develop our use case with no line of code."Sylvie Sovis
"Easy setup Versatile use Great and reactive support."Thomas Brodacki
The Ideta platform is complete and is very suitable for use within a customer service department.Our interlocutors are extremely reactive and listen to our needs, which allows us to a possible future developments.Maéva Roubaud
"It allows to build more effectively and with some ease pretty everything we want around a chatbot."
"Easy setup Versatile use Great and reactive support."
"Very short implementation time, a team that responds very quickly to our requests, immediate adoption of our employees."