Jalios x Ideta: Turn your Knowledge Base into an AI assistant
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1. The Challenge: Valuable knowledge locked in Jalios
Every day, organizations using Jalios to manage their Digital Workplace or intranet generate a massive amount of valuable content: documents, HR policies, tutorials, company news, and procedures.
All this information is essential, yet it often remains hidden in folders or outdated pages.
Employees spend time searching for answers that already exist, while support teams handle repetitive questions. In short, knowledge is there... but it’s hard to access.
That’s where Ideta makes the difference.
By integrating Jalios with Ideta, you can transform your internal documentation into a smart AI-powered assistant that delivers accurate, real-time answers to your employees or customers.
Your company knowledge finally becomes alive and actionable.
2. Connect Jalios to Ideta and unlock the power of your knowledge
2.1. Train your Chatbot on real company data
The Jalios x Ideta integration takes just a few clicks and requires no coding skills.
Once connected, Ideta automatically imports your Jalios content (articles, internal pages, documents, and procedures) and uses them to train your chatbot.
Your AI assistant learns directly from your own content.
It understands your company’s tone, vocabulary, and context, delivering responses that are both precise and aligned with your internal communication style.
Instead of a generic chatbot, you get an AI that speaks your company’s language : consistent, contextual, and trustworthy.
2.2. Keep your knowledge always up to date
Every time content is added, edited, or deleted in Jalios, Ideta can automatically update your chatbot’s training data. --> No manual uploads, no retraining sessions.
Your AI assistant always reflects the latest version of your documents.
This continuous synchronization saves valuable time for your HR, communication, and IT teams, while ensuring users always get reliable answers.
3. Why this integration changes everything
Connecting Jalios to Ideta is not just a technical upgrade, it’s a whole new way of using your organization’s knowledge.
Every validated document in Jalios becomes an answer that your chatbot can instantly deliver, 24/7.
The integration turns your Digital Workplace into a living, intelligent knowledge hub that improves both employee experience and customer service.
Key benefits:
- Faster, more accurate answers for employees and customers
- Less workload for support and communication teams
- Consistent, always up-to-date information across the organization
- A better return on your existing Jalios investment
In short, your Digital Workplace becomes an intelligent, self-updating knowledge ecosystem.
4. How to enable the integration in Ideta
Setting up the integration is fast and intuitive.
Step 1: Connect Your Jalios Account
- In your Ideta chatbot dashboard, open the Settings tab.
- Go to Integrations in the left menu.
- Find the Save Jalios API Key section.
- Enter your Base URL, and Auth Key from Jalios.
- Click Save.
Your chatbot is now securely connected to your Jalios environment.
Step 2: Automate Your Knowledge Base Updates
- Go to the Auto Update tab in the Data Training section.
- Choose Jalios as your synchronization method.
- Set your preferred update frequency: daily, weekly, or monthly.
- Choose whether to enable automatic updates (Can update) or deletions (Can delete).
- Click Add to confirm.
From now on, Ideta will automatically sync its knowledge base with your Jalios content—no manual work required.
5. Where to deploy your Jalios-trained chatbot
Once trained, your Jalios-based chatbot can be deployed wherever your users need it most:
- Microsoft Teams: offer instant, in-chat answers to employee questions.
- Company intranet: turn your Jalios environment into a self-service knowledge assistant.
- Corporate website: provide real-time customer support powered by your existing documentation.
- Other channels: deploy your bot on Slack, WhatsApp, or any website widget via Ideta’s multi-channel system.
Your chatbot becomes an AI assistant available across every communication platform, providing consistent, reliable answers based on your Jalios content.
6. Ready to turn Jalios into an AI assistant?
With Ideta, your Jalios content evolves from static documentation into a smart, dynamic source of knowledge.
You save time, reduce repetitive requests, and empower your teams with instant access to accurate information anytime, anywhere.
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