Chat with your customers
over the phone

MAKE YOUR BOT ACCESSIBLE OVER THE TELEPHONE
callbot

always be there for your customers

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Improve your

customer experience

Callbots are up 24/7 and instantaneously assist your users. You can make your callbot multi-lingual.

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Relieve your call center &

reduce call agents workload

Automate parts of your call center and make more time for your call agents to attend to difficult queries.

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Automate your workflow &

speed up the call process

Automate the process of getting customers information. The callbot can retrieve it and send it over to your call agent or to your CRM

START FOR FREE

WHAT YOU CAN DO WITH YOUR CALLBOT

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Schedule appointement

Connect your callbot to your calendar and let your customers schedule appointments through a phone call.

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Transfer call

Filter conversations and redirect your users to the right service. Avoid unnecessary calls and relieve your call center.

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Collect information

Collect customers information such as order number, name and more before redirecting them to your support agents.

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Answer Clients

Your callbot is up 24/7, solve your customer's queries fast and efficiently. Stop losing leads because of down time.

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Get More Leads

Collect your prospects contact information and qualify them. Your sales team can take over the conversation and engage with your prospects.

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Rate the call

After your call agents end the conversation, let your callbot take over so your customers can rate their exchange.

CLEAN INTERFACE WITH MANY FEATURES

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Let agents take over
the conversation
Your support agents can easily take over the callbot and start chatting with the customers themselves.
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Find users' information
from your CRM
Find your customer's information that's stored in your CRM or add a new user automatically.
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Keep track of
conversations' data
See all the data users exchanged during the conversation, like email, name and more.
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Multiple language &
voice available
You callbot can talk in many languages and have masculine or feminine voice to match your brand's identity.

What do our customers say ?

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In just a few days, we had a first version of the chatbot that we enhanced rapidly over time. Today, after 5 months live, more than 180 000 conversations were automated, reducing as much the pressure on our support team.

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Ideta helped us build an HR chatbot, in order to automate the most frequent questions. The editor enables us to simply develop our use case with no line of code. We are very happy with the tool and our coworkers with the experience.