The story behind the success of our chatbot : do's and don'ts ?

Livechats are efficient lead generation tools but they don't bring their full potential without chatbots. Our chatbots bring the highest conversion rate of the page, reduce bounce rate

How do chatbots accompany banks in the evolution of their customer relationships?

The question of customer experience and the digital transformation that companies are experiencing is leading banks to rethink. Made-to-measure, accessible 24/7 and on our favorite smartphones...

Chatbots, a source of economy

We speak a lot about chatbots, but what are their real impact on economic life? According to a study by Oracle, companies would begin to see the real benefits of using chatbots.

How to automate 80% of repetitive tasks and release HR teams?

Its undeniable, chatbots are gradually taking their place within our companies. Development of turnover, improvement of the customer experience, branding… The chatbot is everywhere… Including in human resources! Did you know that?

How to innovate as a real estate agency?

Finding a property is often the stake of a lifetime. Alone, two or more ;) It’s often a stressful time. Once purchased, the management of this property is not much simpler and each subject becomes a burden to deal with. Who pays what? How does a condominium work?

How can banks multiply their customer acquisitions by 6?

Banks are in full digital transformation. By leveraging technology to improve customer experience, they are developing more and more personalized service that drive business growth.

How to succeed with your chatbot without wasting your team’s time?

In the digital age, we are not short of new ideas or new projects. And it's up to the IT department to make it happen. Chatbot projects are thriving, should it be for internal or external clients. We will explore how to make the most of these technologies that are going to change the way of making business.

You have an FAQ? You have a problem!

Users of a website want answers to their questions. We can think at thousands of ways of answering their questions. We can reorder the website in the optimal manner but the easiest is simply to answer their questions they ask. A few years ago, it was too time consuming or too consuming... Today, the chatbot technology can solve this issue.

How and why to use (or not) the Customer Chat Plugin on Facebook Messenger?

Since Facebook Messenger launched the Customer Chat Plugin, it is possible to start conversations with your clients on Messenger from your landing page. We will analyse the advantages and drawbacks of the tool.