Find out how you can upgrade small businesses in 2022. These six changes can improve your ROI and ensure better staff and customer satisfaction.
Lets talk about Lead Acquisition throught Emails! Our experts, Yanis, Brian, and Mary-Ellen will walk you through the process of collecting email, making sure they are valuable, using them to get leads.
Find out how you can upgrade small businesses in 2022. These six changes can improve your ROI and ensure better staff and customer satisfaction.
Chatbots versatility can truly boost your earnings by providing quick customer support. We found those Top 5 Chatbots for this purpose
You can save money on customer service with automation. If you want to know when to automate customer service and when not to, then read on!
Do you want to learn how to deploy your Microsoft Teams Chatbot in a few steps? Stick with us and you will find what you're looking for, and more!
There will be plenty of jobs for human beings in the future, but all of them will use machine learning, artificial intelligence, and AI to some degree
Let's dive in on the best AI Chatbots for Customer Service! We are going to go over each functionnalities and find the best.
What is NLP anyway? Well, it is the key ingredient to make chatbots more intelligent and let them learn from their interactions!
Customer service tools are getting more creative everyday. One such tool is IVR Customer Service, and if you want to know how - you can find out here!
Instagram auto reply tools are the newborn in the social marketing environment. In this article, we will focus on their main uses and functionalities
Want to know how IVR in banking works? Or why do banks use IVR systems in their daily operations? Look no further! You can find the answers you need here!
Many people think that all IVR systems are the same. We are here to tell you they're not, and to introduce you to the concept of Smart IVR.
Automating tasks has become extremely popular nowadays. Automation can be done an IVR System. How? Find out all about it here!
Automate your content strategy with a chatbot is quite easy! Here 4 ways a chatbot help you gain time with all your content strategy!
With a Stripe Chatbot you can enable clients to make paiement directly within the conversation! This can increase your conversion rate
Meeting your Lead Generation Goals can be hard if you don't have the right tools available...Let us show you 5 type of tools you need, and 15 tools to try!
Lets look at the Top 10 innovative Chatbots from different brands! Chatbots help to connect brands directly with users and generate leads & support.
Wondering what a product walkthrough is? Or if it is useful? This article will help you find out and learn everything you need about product walkthroughs!
Chatbot Support has become a vital part of the daily business for many companies. Wonder why? Well, stick with us and find out!
We've all heard of companies doing customer follow up regurarly. But, why do they do it? And, how do they do it? Well, wonder no more and find out here!
With this FREE auto liker tool, automatically like your fan's facebook comments! This will make your online presence better and with greater response rates!
Conversational Form convert more than traditional web form and even multi-step form. The UX is way smoother via a conversational form, also called chatbot
Chatbot text to speech tools provide users with interesting functionalities and are particularly helpful in education and for visually impaired people
Customer activation is that 'aha!' moment when customers realize the benefits of your product, lets see how you can improve it and increase your sales!
Good customer onboarding is more than just sending a welcome email to your customers. It is all about building an ongoing relationship with them quickly
Connect your Ideta's chatbot everywhere with its scripts. With Ideta’s chatbot builder, you can make a chatbots in a few days and without coding
The goal of customer retention is to convert first-time buyers into repeat customers. It is a vital aspect of running a business
Onboarding is crucial for every SaaS business. So, if you are a part of the SaaS world or want to be, this article is for you.
Marketing automation is one of the most important ways to optimize your marketing efforts. It allows you to save time and money.
Line is a popular social network in Japan, Korea, Thailand. Building a chatbot for Line can be the right strategy to take your business in Far East Asia
Experience proves that an SMS chatbot can be an easy-to-build and effective marketing tool exactly because of its apparent flaws. Let’s discover why
NLP is a leading technology today. In this article, you are going to find a quick outlook on main NLP use cases by industry and NLP applications
Conversational AI technology makes it possible for chatbots and virtual agents to communicate with humans and answer queries in a human-like manner.
How using AI for customer service can enhance the user experience and the benefits for companies? Here is description of the 3 main ways AI can.
You've heard about AI. But, do you know about the advantages of conversational AI that can benefit your business? If not, you can read all about them here!
Bot phone calls were recently introduced to the market and are already making their mark. Let's find out what exactly are they and how can you use them!
There are good sides and there are bad sides to everything. Here, you can find out about the cons of chatbots and get to know their dark side!
Google My Business Messaging is a must-have, especially for small and local businesses. But, why is it a must and how can you set it up? Find out here!
You might strive towards better customer satisfaction. One way to do so is to utilize Chatbot on Whatsapp. Why this specific combination? Let’s find out!
Chatbots can fail, like any other technology. In this article, we are going to outline the seven main reasons why chatbot fail and the possible fixes
A Custom chatbot is your one-stop solution for fast, responsive, and 24/7 customer support. But its benefits stretch beyond just that...
It’s never too early to do some Christmas shopping. So, it’s the right time for you to learn about how a Christmas Chatbot can boost your Christmas sales!
A list of over 101 suggestions, tricks, and examples of Facebook engagement posts.Use them to craft great Facebook content
A Facebook Viral Post can make your company the newest Internet sensation in a matter of seconds. Here are the endless possibilities of after you go viral!
Learn all you need to know about FAQ chatbots including the different types of chatbots and their benefits. Easily answers user's questions!
A Shopify Chatbot can help you increase your sales and spread the word about your products. Here, you can learn how to boost your conversion rates with it.
Looking at good chatbot UI examples is a good way to learn chatbot UI design. Here comes my list of tips and tricks for an engaging conversational UX flow
Human resources can get from an HR chatbot substantial productivity and saving time improvements. But there are some limits that it is better to know before
A quick examination of chatbot privacy problems and the appropriate and the design solutions to address them that any kind of organization can implement
Asking questions is a tried and tested way to generate engagement in your Facebook Group or Page. Here comes 10 great ideas for good questions
Adding Zapier to your Chatbot is an excellent way to step up your game. It can help you create and maintain a competitive advantage in the market.
Why shift from humans to chatbots in customer service? The main advantages & benefits of a chatbot for customer service are explained for dummies.
If you’re interested in the characteristics and benefits of a Squarespace chatbot, make sure you continue reading our article!
With a Wix Chatbot, you can get ahead. We know that doing business online can be tricky. Competition is dense, and people are coming and going every day.
Whitelabel chatbot can offer your customers a personal, human-like chat experience, available 24/7. Brand your chatbot to your color!
If you’re looking to integrate a Chatbot Facebook Messenger, make sure you read our article to find out more about its benefits and how to implement it.
Today, it's essential you find a way to gain and maintain a competitive advantage. Here's how you can benefit from a call center small business!
You’re wondering how to measure engagement rate on Facebook? Make sure you continue reading our article to find out about calculating your engagement rate!
Chatbots can be a great asset for any kind of restaurant when they are used properly. Let us discover how to make the most of a restaurant chatbot
If you're wondering about the use of chatbots healthcare, their benefits, and the future of healthcare, make sure you keep on reading to find out more!
If you want to know what are the chatbot use cases in different industries and how they ease the working process, continue reading our article to find out!
How a B2B chatbot can boost your business? Here comes the top 6 reasons why business-to-business companies adopt chatbots and why you should too!
The Fulfillment webhook is one of the most complicated notion in Dialogflow. You need to understand the key concepts of Dialogflow: intents and entities.
NLP chatbots use AI. They learn and expand their knowledge from each interaction, better understanding the context and entirety of a message.
Chatbots are, and will, be a key factor of success in any marketing strategy in the future and the reason does not lay on cost-saving.
Natural language processing has what it takes to be the next tech revolution. Let us understand what it is, its uses, and its implications for organizations
Live chat is an excellent option for today’s competitive business environments. Customers find live chat as a convenient solution to get the real-time responses they need. In turn, this type of customer support enhances customer retention rates, customer loyalty, and satisfaction. But that’s not where it ends.
Self-serve is the easiest way to acquire increasingly new customers, and also is the most affordable customer acquisition methods out there. A customer should be able to achieve your value offering without the need to interact with a sales or a support representative.
The Facebook Auto Reply tool automatically send a replies to users who comments on your Facebook posts. It can replies directly to the user's comment and it can send a private message to the user. This tool is useful to automate your Facebook Marketing Strategy
Your email list can be your greatest asset as long as you acquire them correctly and you make sure they are qualified. Don't spam your prospect with low quality content and really take care of your list and nuture them.
Easily add your chatbot to your website by using Google Tag Manager.
Chatbots are a new way to make hiring processes easier. They are a helpful tool for recruiters and help them automate tedious tasks like filtering out resumes or scheduling interviews. Learn about how recruitment chatbots can help your HR team
Let us guide you through livechat best practices in 2021! Livechats are very powerful tools, besides being customer friendly, live chats also have many others benefits like increasing sales, helping your support team and more.
Chatbots are very powerful tools that can be used in a wide variety of contexts. So why couldn’t they be used for lead generation? In this article, we will guide you through the top reasons why you should use an Ideta chatbot in order to improve your lead generation strategy and get your business noticed.
Webflow and Ideta’s chatbots are great together. Ideta enables you to design your chatbot to your liking, and Webflow is a powerful website builder. So it is only natural that Ideta’s chatbot on webflow’s website is the best combinaison possible.
Sephora is also surfing on the chatbot trend ! With a world of beauty that is becoming digital, this new step asserts the brand in its digital transformation and its attachment to the millennial target.
Companies must think about implementing conversational marketing in their business to create human bonds with their customers. It allows companies to build stronger and long-lasting relationships with their customers through automated, real-time conversations on social media or the company's website.
The HR function is changing! The HR chatbot is the tool that will help develop a real "employee service" like customer service. Today, it is possible to automate 80% of these questions... A solution that would then allow the HR department to focus on more strategic areas.
A LiveChat is a software which enables your customer service team to strike up real-time conversations with customers while they are visiting your company’s website. By instantly connecting customers with one of your support agents, you will be able to improve customer satisfaction and increase customer engagement.
If you plan to build a chatbot or if you already have one, but it doesn’t work as much as you hope, keep an eye open for those mistakes, we will tell you how to resolve them.
Why use chatbots? Chatbots are becoming customers' and companies’ best allies, they can instantly respond to users queries and reduce your team workload.
In this article we will guide you through the top 10 benefits of a real estate chatbots for buyers, tenants and property owners.
Dialogflow is an advanced natural language understanding platform which allows you to build complex conversational Artificial Intelligence chatbots
By following these 10 best practices, build a flawless chatbot and let your users enjoy discussing with it! It's important to ensure that your chatbot is pleasant to use so nobody get frustrated!
Artificial Intelligence basically means “machine intelligence”. It offers chatbots the possibility to understand complex queries and to provide personalised answers or solutions.
Whether it is to get an information, make an appointment or fill in some paperwork, students send emails or call the administrative staff of their university on a regular basis. These numerous requests sometimes lead to longer response times as the university’s administration office needs to answer each student separately, devoting them a lot of time when they could be focusing on other more complicated tasks.
Slackbots are chatbot that are integrated in the Slack interface and they can deal with a wide range of tasks like answering your team queries, publishing welcome messages, managing your channel, and many more. Let's build a slackbot that tell you the weather together!
To create a chatbot, it seems rather logical that one should know the basics of programming. However, with Ideta’s software, you can easily create and deploy your own personalised chatbot without coding.
Livechats are efficient lead generation tools but they don't bring their full potential without chatbots. Our chatbots bring the highest conversion rate of the page, reduce bounce rate
The question of customer experience and the digital transformation that companies are experiencing is leading banks to rethink. Made-to-measure, accessible 24/7 and on our favorite smartphones...
We speak a lot about chatbots, but what are their real impact on economic life? According to a study by Oracle, companies would begin to see the real benefits of using chatbots.
In simple terms, a chatbot is a robot capable of answering the questions of its users.
Its undeniable, chatbots are gradually taking their place within our companies. Development of turnover, improvement of the customer experience, branding… The chatbot is everywhere… Including in human resources! Did you know that?
Users of a website want answers to their questions. We can think at thousands of ways of answering their questions. We can reorder the website in the optimal manner but the easiest is simply to answer their questions they ask. A few years ago, it was too time consuming or too consuming... Today, the chatbot technology can solve this issue.
Learn all about the Facebook Customer Chat Plugin, and discover a tool to build your chatbot on Facebook without coding.