Ideta - The complete toolbox for chatbots and voicebots development

deployment-ready chatbot in no time

Gain customers trust and increase sales

Studies showed that customers felt less pressured when speaking with a chatbot because they can take their time to answer

Reduce your support cost and work load

A chatbot can answer customers queries 24/7. It reduce the work load of your team and let them focus on more important tasks

Engage your customers where they are

In only a few clicks and no code, you can easily deploy your chatbot on many channel and reach your customer everywhere

DISCOVER our use cases

Chatbots can be tailored to your needs. Click on the buttons below to discover our use cases.

Lead acquisition customer support

Sales support HR Automation

Lead acquisition

People that come to your website have questions and want to talk to you. A lead acquisition chatbot will gather their questions and their contact information.

"Ideta really helped us to make a chatbot that matches our design needs. As designers, we are very picky about the way any element on our chatbot will look. Only Ideta could achieve the result we wanted."

Agathe Machavoine
CEO Wolfox

customer support

You can understand what your customers need and answer them automatically. The chatbot is available 24/7 on all communication channels you choose.

"With Ideta, I deployed a chatbot in the field of rental management to reduce the number of inbound calls. The chatbot understands the customers questions. And I did not know what NLP was before this project."

Adélaïde Bigot
Head of Innovation

sales support

You can connect your chatbot to your information system via APIs and create new use cases and upsell your customers.

"We wanted a chatbot that would help insurance salesmen find the right arguments to convince prospects. Based on our API, Ideta built the first version and the chatbot is now managed by our team. We can now offer this chatbot to our customers and partners."

Guillaume Hédon
Président

hr automation

Your employees want answers 24/7. And it is often very similar. A chatbot will answer them fast, precisely and leave you in control to intervene if necessary.

"Ideta helped us build an HR chatbot, in order to automate the most frequent questions. The editor enables us to simply develop our use case with no line of code. We are very happy with the tool and our coworkers with the experience."

Sylvie Sovis
Head of Human Resources