AUTOMATE CONVERSATIONS without coding on

WEBSITE

CALL CENter

TEAMS

SLACK

BUSINESS MESSAGES

FB MESsENGER

Website

Easy to use, fully customizable

4,5 sur Capterra

+2000 bots around the world

4,5 on Capterra

+3000 bots around the world

AUTOMATE CONVERSATIONS without coding on

WEBSITE

CALL CENter

TEAMS

SLACK

BUSINESS MESSAGES

FB MESsENGER

Website

Easy to use, fully customizable

Create your scenarios

in a few clicks

Studies showed that customers felt less pressured when speaking with a chatbot because they can take their time to answer

Easily train

your AI

A chatbot can answer customers queries 24/7. It reduce the work load of your team and let them focus on more important tasks

Safely handover

to a human being

Studies showed that customers felt less pressured when speaking with a chatbot because they can take their time to answer

Connect to any

internal or external tool

A chatbot can answer customers queries 24/7. It reduce the work load of your team and let them focus on more important tasks

AUTOMATE answers and run your business processes

Create your scenarios in a few clicks

Easily develop multiple conversation's scenarios without coding. Simply create bubbles and link them to each other
‍

Easily train your AI

We created a special interface to make the implementation of AI easier. You can export your project to many NLP provider you like!
See how it works.

Human takeover

Sometimes, an empathetic human touch must replace the cold efficiency of automation. Make it smooth !
‍Check out our live chat feature.

Connect to any internal or external tool

Understanding a customer's needs is good. Being able to automatically take action is better.
See our integrations

Create your scenarios in a few clicks

Easily develop multiple conversation's scenarios without coding. Simply create bubbles and link them to each other

Easily train your AI

We created a special interface to made the implementation of AI easier. You can export your project to any NLP provider you like!
See how it works

Safely handover to a human being

When your chatbot is stuck or you can take over the conversation and chat live with your customer.
Check out our live chat feature

Connect to any internal or external tool

Connect your chatbot to any tool you like with our API manager. Automate task with Zapier or send notification to your Slack channel and more
See our integrations

DISCOVER our use cases

Chatbots can be tailored to your needs. Click on the buttons below to discover our use cases.

Lead acquisition customer support

Sales support HR Automation

Lead acquisition

People who visit your website have questions and want to talk to you. A lead acquisition chatbot will gather their questions and their contact information.

"Ideta really helped us to make a chatbot that matches our design needs. As designers, we are very picky about the way any element on our chatbot will look. Only Ideta could achieve the result we wanted."

Agathe Machavoine
CEO Wolfox

customer support

You can understand what your customers need and answer them automatically. The chatbot is available 24/7 on all communication channels you choose.

"With Ideta, I deployed a chatbot in the field of rental management to reduce the number of inbound calls. The chatbot understands the customers questions. And I did not know what NLP was before this project."

Adélaïde Bigot
Head of Innovation

sales support

You can connect your chatbot to your information system via APIs and create new use cases and upsell your customers.

"We wanted a chatbot that would help insurance salesmen find the right arguments to convince prospects. Based on our API, Ideta built the first version and the chatbot is now managed by our team. We can now offer this chatbot to our customers and partners."

Guillaume Hédon
Président

hr automation

Your employees want answers 24/7. And it is often very similar. A chatbot will answer them fast, precisely and leave you in control to intervene if necessary.

"Ideta helped us build an HR chatbot, in order to automate the most frequent questions. The editor enables us to simply develop our use case with no line of code. We are very happy with the tool and our coworkers with the experience."

Sylvie Sovis
Head of Human Resources