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Your employees want answers 24/7. And it is often very similar. A chatbot will answer them fast, precisely and leave you in control to intervene if necessary.
"Ideta helped us build an HR chatbot, in order to automate the most frequent questions. The editor enables us to simply develop our use case with no line of code. We are very happy with the tool and our coworkers with the experience."
You can connect your chatbot to your information system via APIs and create new use cases and upsell your customers.
"We wanted a chatbot that would help insurance salesmen find the right arguments to convince prospects. Based on our API, Ideta built the first version and the chatbot is now managed by our team. We can now offer this chatbot to our customers and partners."
You can understand what your customers need and answer them automatically. The chatbot is available 24/7 on all communication channels you choose.
"With Ideta, I deployed a chatbot in the field of rental management to reduce the number of inbound calls. The chatbot understands the customers questions. And I did not know what NLP was before this project."