LET A CHATBOT ANSWER
YOUR CLIENTS

WITH OUR ALL-IN-ONE CHATBOT BUILDER for dummies
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always be there forcustomers

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Boost customer satisfaction

and engagement

Customers always have questions and a chatbot will always be ready to answer them. This will make them trust you and increase your customer engagement.

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Answer your customers fast

and efficiently

Your chatbot will always be ready to answer your customers' questions 24/7. They can still request a human to take over the conversation for complex queries.

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Automate your

customer support

Automate parts of your customer support by collecting emails or important informations before handling the queries over to your support agents.

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chat trust

Create your scenarios

in a few clicks

Studies showed that customers felt less pressured when speaking with a chatbot because they can take their time to answer
reduce work load

Easily train

your AI

A chatbot can answer customers queries 24/7. It reduce the work load of your team and let them focus on more important tasks
chat trust

Safely handover

to a human being

Studies showed that customers felt less pressured when speaking with a chatbot because they can take their time to answer
reduce work load

Connect to any

internal or external tool

A chatbot can answer customers queries 24/7. It reduce the work load of your team and let them focus on more important tasks

BUILD YOUR CHATBOT WITH NO-CODE

Create your scenarios in a few clicks
Easily develop multiple conversation scenarios without coding. Simply create bubbles and link them to each other.
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Easily train your AI
We created a special interface to make the implementation of AI easier. You can export your project to as many NLP providers as you like!
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Human takeover
Sometimes, an empathetic human touch must replace the cold efficiency of automation. Make it smooth!
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Connect to any internal or external tool
Understanding a customer's needs is good. Being able to automatically take action is better.
‍
Create your scenarios in a few clicks
Easily develop multiple conversation's scenarios without coding. Simply create bubbles and link them to each other
ideta icon
Easily train your AI
We created a special interface to made the implementation of AI easier. You can export your project to any NLP provider you like!
IA interface
Safely handover to a human being
When your chatbot is stuck or you can take over the conversation and chat live with your customer.
Cockpit
Connect to any internal or external tool
Connect your chatbot to any tool you like with our API manager. Automate task with Zapier or send notification to your Slack channel and more
API linking
ideta flow img IA interfaceCockpitAPI linking

THIS IS WHAT OUR CLIENTS DID WITH IDETA

Chatbots can be tailored to your needs. Click on the buttons below to discover our use cases.
Lead acquisitioncustomer support
Sales supportHR Automation

customer support

You can understand what your customers need and answer them automatically. The chatbot is available 24/7 on all communication channels you choose.
"With Ideta, I deployed a chatbot in the field of rental management to reduce the number of inbound calls. The chatbot understands the customers questions. And I did not know what NLP was before this project."
Adélaïde Bigot
Head of Innovation
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sales support

You can connect your chatbot to your information system via APIs and create new use cases and upsell your customers.
"We wanted a chatbot that would help insurance salesmen find the right arguments to convince prospects. Based on our API, Ideta built the first version and the chatbot is now managed by our team. We can now offer this chatbot to our customers and partners."
Guillaume Hédon
Président
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hr automation

Your employees want answers 24/7. And it is often very similar. A chatbot will answer them fast, precisely and leave you in control to intervene if necessary.
"Ideta helped us build an HR chatbot, in order to automate the most frequent questions. The editor enables us to simply develop our use case with no line of code. We are very happy with the tool and our coworkers with the experience."
Sylvie Sovis
Head of Human Resources
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